PRIVACY POLICY
Last Updated: September 2026
Chale Holidays respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect and use information when you visit www.chaleholidays.com, submit an enquiry, or communicate with us.
1. Information We Collect
When you contact us or submit an enquiry, we may collect information such as your name, email address, phone number, company name, destination or service interests, travel requirements, and any other information you choose to provide.
We may also collect basic technical information such as your IP address, browser type, device information, pages visited, and website usage data through cookies, analytics tools, or similar technologies.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Prepare itineraries, proposals, or quotations
- Coordinate travel and destination services
- Communicate with clients and business partners
- Improve our website and services
- Maintain website security
- Meet applicable legal requirements
3. Sharing Your Information
Where necessary to provide requested services, we may share relevant information with trusted travel and service partners such as hotels, transportation providers, tour operators, destination partners, event providers, and other suppliers.
We may also disclose information where required by law.
We do not sell your personal information.
4. International Travel Services
As we provide services across international destinations, relevant information may be shared with travel suppliers or destination partners in other countries when necessary to arrange or support requested services.
5. Cookies
Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve performance.
You can manage cookies through your browser settings. Where required by applicable law, consent will be obtained before non-essential cookies are used.
6. Data Security & Retention
We take reasonable measures to protect personal information from unauthorised access, misuse, loss, or disclosure.
Information is retained only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
7. Your Rights
Depending on applicable law, you may request access to or correction of your personal information, request deletion where applicable, withdraw consent where processing is based on consent, or raise a privacy-related concern.
8. Third-Party Links
Our website may contain links to third-party websites. Chale Holidays is not responsible for the content, security, or privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
10. Contact Us
For privacy-related questions or requests, contact:
Chale Holidays DMC
Website: www.chaleholidays.com